A SOLIDWORKS ID serves more than just a reminder that you’re a SOLIDWORKS user. In fact, you can use your ID to access valuable SOLIDWORKS resources ranging from downloading the software, accessing training videos, visiting the forums, and logging into the new 3DExperience. All of these resources will use the same ID and we will go through how to setup your SOLIDWORKS ID.
There are two different approaches when creating a SOLIDWORKS ID and in part, it depends on if your organization has setup an Administrator through My.SOLIDWORKS.com. If you are not aware if there is an Administrator in place, starting with Method 1 will notify them of your attempt to create a SOLIDWORKS ID, reminding them to invite you with Method 2.
Method #1: Registering through the Customer PortalHead to http://customerportal.solidworks.com/ and click on Create a SOLIDWORKS ID
Enter an e-mail address and the SOLIDWORKS Serial Number. Once done, click Next.
NOTE: If product was purchased under a company asset, use an e-mail that matches the company domain. Multiple users can be created using the same serial number.
Verify the company information and proceed with filling out the registration page. Click Next to complete the process
NOTE: If the company information needs to be updated, please contact Alignex support for more assistance on this.
Once completed, close your browser and visit the customer portal webpage again; login into the account with your username and password.
When signed into the customer portal webpage, you may be greeted with lock icons on links. The next steps are to register your product to unlock the additional contents for this page.
Select Register My Product.
Fill in the SOLIDWORKS Serial Number and click Next
Once the product is registered, return to the main screen and all links should have the locks removed.
Select the latest entitled version from the Pick Product Window and ensure it has filled in the window before clicking Next.
NOTE: If the locks have not been removed, please contact Alignex support assistance.
Method #2 Inviting Members through the Admin Portal
The My.SOLIDWORKS admin portal serves as a second option for which an administrator invites members to their group. The invite will be used to generate the SOLIDWORKS ID, then assigning the product to the members grants the same functions through the customer portalHave the admin go to my.solidworks.com and at the top-right corner, log in with their SOLIDWORKS ID and select Admin Portal
NOTE: The first person to login at the company becomes an Admin. Once assigned, this method replaces the registration steps in method #1.In the member section, select Invite Member
Add any additional e-mail addresses to the list and click Send Invitations. Once sent, have each member check their e-mail for a link to fill out a registration form.
Once the member selects the invitation link in the e-mail, have them fill out their registration page and click submit once finished. The new user will be able to login to the customer portal using their newly created SOLIDWORKS ID.
Have the admin log back into the admin portal and under the member section, select the new member.
On the Members page, select the product serial number and assign it to the member, registering the product for that SOLIDWORKS ID.
Now that a SOLIDWORKS ID has been setup, stayed tuned for a future blog that discusses how the SOLIDWORKS ID allows you to access many resources that’ll help you elevate your skills as a SOLIDWORKS user.
Written by Jackie Yip
Jackie Yip is an Application Engineer at Alignex, Inc. When Jackie isn’t assisting customers on the Alignex Help Desk or teaching a SOLIDWORKS Essentials class, he enjoys road biking and keeping up on the latest tech trends.